We offer a 30 day return policy for items that are unused and unopened. Edible and consumable products are prohibited to be returned.
Customer satisfaction is so important to GormetDogTreats.com. We stand behind our homemade dog treats and assure you all canines will enjoy them. Unfortunately we can not accept returns on edible items.
Our other dog products and accessories can be returned if you are not 100% satisfied minus a fifteen percent restocking fee.
GormetDogTreats.com requires that every item returned have a vaild RMA number. You can obtain your RMA using the contact form. Any and all shipping costs/charges, shipping surcharges, gift wrapping fees and/or any restocking fees are Non-Refundable. The return shipping fees are the customer's responsiblity. Please allow for 7 business days for GormetDogTreats.com to receive, process and inspect the returned item. After the package been processed GormetDogTreats.com will refund your account accordingly.